An open letter to Management

This won’t apply to you, or your company, so you don’t have to read it.

Honest.

This entire post is a figment of my imagination – none of the following actually happens to me on a regular basis. And certainly none of it happens in any organization you’re acquainted with. Yet… here it is.

Let’s face it, we’re idiots

When someone accidentally does something which results in an extremely negative consequence, it’s not a surprise to feel some sympathy. After all, it could happen to anyone. When they do it again, and get the same predictable result, we scratch our heads in some puzzlement, but we might, if we’re in a good mood, still retain a shred of compassion for their woes.

When they persist in this behaviour several dozen times, then all empathy flees and we can only conclude they’re lacking the necessary mental capacity to put two and two together and get a single digit answer. In other words, we’re idiots. (I’ll explain why I’m using ‘we’ instead of ‘they’ in a moment.)