The Top 7 Management Incompetencies

Forget the title on our business cards. We’re not “Store” managers, “Operations” managers, “IT” managers or “HR” managers. All those prefixes are gross typos, they should all spell out “People”, because that’s the primary responsibility of any management role. Yes, we might have responsibility for the Store, Operations, IT or HR and more besides, but we can only discharge that responsibility through our ability to manage people.

Management isn’t a form of Magic. There are no secrets here. How can there be secrets? Management is about working with people, therefore it is a transparent activity. You can’t ‘manage’ without being seen by someone.